MyRouteBuddy Support

Need help with routes, bulk import, optimization, or subscriptions? We are here to help you get back on the road fast.

Quick Help Topics

Common questions and quick fixes for MyRouteBuddy features.

Add stops, reorder routes, and save your daily runs.

Paste multiple stops or import CSV/XLSX files and review matches before adding them.

Reorder stops for a cleaner route and less backtracking.

Tap the mic to dictate stops hands-free while driving.

Use the camera to scan labels and add stops quickly.

Send routes to Apple Maps, Google Maps, or Waze.

Manage Pro features and billing from Apple ID settings.

These quick checks resolve most issues in seconds.

Update the app: Grab the latest version from the App Store.
Check permissions: Make sure camera, microphone, and location access are enabled.
Bulk import formats: Bulk Add Stops currently supports pasted lists plus .csv and .xlsx files.
Review unresolved rows: If an imported stop needs review, confirm or correct it before expecting it to be added to your route.
Restart the app: Close the app fully and reopen it.
Include details: Tell us your iOS version, device model, and what you were doing.